Northwoods Wholesale Outlet 30 Day Return Policy

We reserve the right to restrict or refuse any return, refund, or exchange.

Every return and/or exchange must have the original packaging and all parts, paperwork, and tags. If the item came with a discount/coupon or as a bundle, the entire bundle package must be returned at the same time.

All returns/exchanges must be clean and/or free of debris or we will not take it back.  All returns must be accompanied by the original receipt and must be within 30 days of purchase!  You will be refunded in the original purchase tender type.  There are some exceptions.  Please read the entire return policy.

  1.  You must show a valid ID with all in-store returns and exchanges and it will be recorded.
  2. Returns/exchanges without a receipt will be upon a manager’s approval only.  You must have a valid ID.  If you do not have a valid ID, we will not accept the return/exchange.
  3. If you do not have a receipt, the lowest price (sale or clearance) will be credited back by way of an in-store credit that just be used the day of the return.  No credit will be extended or returned.  This is pending a manager’s approval.  SEE ABOVE.

Gas-powered items:  Under federal law, you cannot return any item that has had gas put in it.  Boat gas tanks, lawnmowers, pressure washers, line/hedge trimmers, gas cans, boat fuel lines, ice augers, gas or propane heaters, chainsaws, generators, etc.

Misc. Returns:  You cannot return gift cards, DNR, flammable liquids, tobacco products, ammunition, over-the-counter medicines, baby food, baby formula, tires that have been used, bras, or underwear.

Electronics:  Electronic items cannot be returned to Northwoods. You will need to contact the manufacturer for warranty instructions (fishfinders, graphs, GPS units, etc.)

Clothing, Shoes ,and Accessories:  All clothing/footwear must be returned unworn, clean, and with original tickets attached and accompanied by the original receipt.

Footwear:  If there is a warranty you must have the original receipt, items must be clean of mud, dirt, and debris, and we must have the same item in stock for exchange only or if you do not have any of the above mentioned you must go through the manufacturer.

Kayaks:  All kayak purchases are final sale.  If the kayak has a defect, please contact the Manufacturer for return/replacement instructions.

Crossbows:  Due to the fact that crossbows are a mechanical device and can be altered, for the safety of our customers, all sales are final. We will not return a crossbow.

Customers are required to register their bows with the manufacturer to activate their warranty.  This will validate coverage if there are any issues.

Fishing Rods/Reels:  Items with any warranty must be returned to the manufacturer.

Holiday Items:  Holiday items/décor will not be returned after the holiday it is from has passed. Without a receipt, the lowest reduced price will be credited.

Online Sales Returns:  If you purchase an item on our website you may return the item in-store or by shipping it back. After we receive the item, you will be credited the following business day upon inspection.  Shipping fees are not refunded on items that are returned.

If you wish to send a return back, please ship to the following address:

Northwoods Wholesale Outlet
ATTN: Web Sales Returns
229 W. Fifth St.
Pinconning, MI 48650

Please contact our Web Sales team at (989) 879-1110, ext. 1, Monday through Friday between 8:00 a.m. and 4:00 p.m. with any questions on returning an online item, or email us at